• Here are some important resources to keep in mind when you are trying to use Study  Island at home.
     
     Below is the solution for our system requirements. Please let us know if you need additional assistance. 

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    (1) "SI - Technical Resources"

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    Technical resources for using Study Island are available via the Study Island Help Tab.

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    (2) "SI - Study Island System Requirements"
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    In order for the principal, administrators, teachers, and students at your school to have full access to our program and all its benefits, it may be necessary to complete the following steps.  Edmentum recommends your network administrator configure the network firewall, content filter, and any other application controlling website access to make sure the following domains/URLs are accessible from the workstation in order to run Study Island.

    • Add the following wildcard URL’s to the allowed list on your network

    *.studyisland.com

    *.edmentum.com

    *.ple.platoweb.com

    • Make sure all computers have the latest versions of Flash and Java possible.

     

     

    IP Addresses vs. URLs

    Some customers may use devices to filter traffic specific to Study Island. Many devices allow administrators to configure the filter by URL or IP address or range. Due to the dynamic hosting of Study Island, IP ranges and addresses can change unexpectedly. If you configure your networks using IP as opposed to URLs, we recommend using the wildcards above to allow all traffic to pass regardless of IP address. If you must configure your network with IP addresses or ranges, please contact Edmentum for more information. 

    If you any questions or concerns about these recommendations, please contact us by calling 800.419.3191 or emailing support@studyisland.com.

     

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    (3) "Edmentum - How to Clear Browser History and Cache"
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    Internet Explorer:

    1.) Click “Tools” or the gear icon at the top of Internet Explorer
    2.) Select “Internet Options”
    3.) Select “Delete” under Browsing history in the General tab

    4.) Make sure the box next to Cookies is checked, then hit “delete.”
    5.) Important: Once complete close, and restart the browser.

    Firefox:

    1.) Click “History” or the icon at the top of Firefox
    2.) Select “Clear Recent History”
    3.) Check the boxes next to items to delete. Make sure the box next to Cookies is checked then hit delete.
    4.) Important: Once complete close, and restart the browser.
    Chrome:
    1.) Click the Chrome menu icon on the browser toolbar.

    2.) Select “History. “

    3.) Select “Clear browsing data.“

    4.) In the dialog that appears, select the check-boxes for the types of information that you want to remove.

    5.) Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.

    6.) Click Clear browsing data.

    Safari (Mac):

    1.) Click Safari in the upper left-hand side of your screen.

    2.) Choose "Preferences".

    3.) Select the "Privacy tab".

    4.)Click the button"Remove All Website Data".

    5.)Click "Remove Now" in the popup window that appears.

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    (4) "Remove Pop Up Blockers"
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    Internet Explorer:
    1.) Click “Tools” or the gear icon at the top of the page to the right 
    2.) Select “Internet Options”
    3) Click on the Privacy Tab
    4) Uncheck the box next to "Turn on Pop up Blocker
    5) Click Apply
    Firefox: 
    1) Click the 3 horizontal lines at the top of the page to the right 
    2) Select Options 
    3) Select Content 
    4) Uncheck the box next to "Block pop-up windows. 
     
    Chrome:
    1) Click the 3 horizontal lines at the top of the page to the right 
    2) Click "Settings" 
    3) Click advanced settings 
    4) Under "Privacy," click the Content settings button. 
    5) Under "Pop-ups," select Allow all sites to show pop-ups.
     
    If all of these steps do not help or you are not comfortable doing them yourself you can call Study Island Support. 
    #1-800-419-3191
    Option-3
    They are open until 7PM on weekdays.